Main Customer Service Line: 1-800-266-2252
Direct Dial in the Concord area: 223-6111
Employer Direct Dial: 223-6100
New phone numbers due to relocation of offices. All lines are now fully operational. These numbers have been updated on all documents and forms.
Please click on the appropriate link shown below to send your questions, concerns or feedback.
It is important that you DO NOT include your Social Security Number in your email. Please do provide your whole name, address and telephone number so that someone may contact you, if necessary.
Please send one email ONLY. A reply to each email will be sent. In order to best serve you, please allow at least 72 hours or 3 business days for us to respond to any prior contact you have made with this department. We respond to all inquiries in the order they were received. Multiple requests will not result in a faster response. NH Employment Security reserves the right to reprint and disseminate to interested parties all comments and suggestions received, unless you explicitly request otherwise.
If you have questions about your claim for unemployment,
please contact the nearest
NH Employment Security office.
|Local Office Operations||Make comments and suggestions or ask questions regarding NHES Local Offices or the services you received.|
|Appeals||Ask questions about how to file an appeal, or inquire about an appeal already filed.
|Employer Accounts||Ask questions about how to register as an employer, tax rates, benefit charges, etc.|
|Report Unemployment Fraud||Report potential unemployment insurance fraud|
|Job Match System||Ask questions about how to register for work or use the Job Match System
|Mass Layoff/Seasonal Layoff
For employer questions about mass layoff/seasonal layoff and to notify NHES of an event
To report a mass layoff/seasonal layoff, complete spreadsheet and FAX to the number provided (Spreadsheet must be faxed. DO NOT send as e-mail attachment):
|Local Office Locations|
|Employer Service Representatives|
Adobe Acrobat Reader format. You can download a free reader from Adobe.
Microsoft Excel format. You can download a free reader from Microsoft.