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Performance Accountability and Customer Information Agency (PACIA)

PACIA evaluates the effectiveness of training programs and services provided in New Hampshire under the federal Workforce Investment Act (WIA). There are two distinct types of measurement. One is the overall performance of WIA programs and services. The performance of the WIA activities is measured against established goals. The other is the evaluation of training programs to ensure they meet the requirements necessary to be included on the list for WIA eligible training providers. Training programs are evaluated based on the outcomes of their participants. The outcome information is housed in The NH Works Source for Consumer Information on Training and Education (NSCITE).

NSCITE allows training providers to submit their training programs and allows customers to seek information about training programs in their field of interest.

NH Works Source for Consumer Information on Training and Education (NSCITE) logo


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New Hampshire Employment Security (NHES)
45 South Fruit Street  |  Concord NH 03301  |  603-224-3311  |  1-800-852-3400
TDD Access: Relay NH 1-800-735-2964
webmaster@nhes.nh.gov for web page related issues only